Legal
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
| Destination | Rate | Est. Delivery |
|---|---|---|
| Germany | Free | 2–5 business days |
| Austria, Belgium, Czechia, Denmark, France, Luxembourg, Monaco, Netherlands, Poland | €16 | 3–7 business days |
| Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden | €16 | 5–10 business days |
| United States | $18 | 7–14 business days |
| Liechtenstein, Switzerland, United Kingdom | €25 | 5–10 business days |
| Åland Islands, Albania, Andorra, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, Moldova, Montenegro, North Macedonia, Norway, San Marino, Serbia, Ukraine, Vatican City | €25 | 7–14 business days |
| Israel, Türkiye | €30 | 7–14 business days |
| Australia, Canada, China, Greenland, Hong Kong SAR China, India, Japan, Kazakhstan, Malaysia, New Zealand, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Turkmenistan, United Arab Emirates | €40 | 10–20 business days |
Once your order has shipped, you will receive an email with a tracking number. You can use this to track your package via the carrier’s website.
Shtox Production UG is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
If your order arrives damaged or is lost in transit, please contact us at orders@shtox.com within 14 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
For any shipping-related questions, please reach out to us at orders@shtox.com or call +49 6105 960260.
